Remote Visual Support Application is an application supported by Web, Android, and iOS. This app acts as a bridge between expert technicians and field servicemen via video conference to address technical issues (for configuring computer systems, repairs to washing machines, refrigerators, television, etc.). The assigned technician responds swiftly to the client’s request once it is received, makes an early arrival to enable efficient conferencing with the expert, completely manages the necessary video conferencing systems and equipment, and provides quality assurance for the service rendered. >For instance, many clients’ wallets would suffer if a specialist came to their location and handled every kind of problem, from the simple to the sophisticated. On the other hand, reaching out to each client and resolving their concerns would require a lot of an experienced technician’s time, delaying service to other clients.